Shipping policy

Processing Time:

Orders are typically processed within 1-2 business days (excluding weekends and holidays).
Please note that processing times may vary during peak seasons or special promotions.

Shipping Rates:

We offer flat-rate shipping based on your location.
Shipping rates will be calculated and displayed at checkout for your convenience.

Shipping Methods:

We use reputable carriers to ensure your orders are delivered securely and on time.
Available shipping methods include standard and expedited options.
Delivery times may vary depending on your chosen shipping method and location.

Shipping Destinations:

We currently ship to addresses within United States.
For international orders, please allow extra time for customs clearance and local delivery.

Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Use the provided tracking number to monitor the status and location of your package.

Shipping Delays:

While we strive to meet delivery estimates, please understand that occasional delays may occur due to unforeseen circumstances such as weather, carrier issues, or peak demand periods.

Lost or Stolen Packages:

We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
If you encounter delivery issues, please contact the carrier directly to resolve the matter.

International Shipping:

For international orders, please be aware that customs fees, taxes, or import duties may apply.
Customers are responsible for any additional fees imposed by their country's customs authorities.

Returns Due to Shipping Issues:

If your order is returned to us due to an incorrect address or delivery issue caused by the carrier, we will contact you to reship your order. Additional shipping fees may apply.

Questions or Concerns:

If you have any questions or concerns regarding your order's shipping, please don't hesitate to contact our customer support team at info@housemoney.vip